Yusuf Joseph Aliu, FCMI, FMBA, CMBA, MBA, PHD.
19,Allee Francois Rude,93600 Aulnay Sous-Bois,France
COMMUNICATION, MARKETING & BUSINESS DEVELOPMENT
Consultative Solutions Expert s Client Relationship Management s Account Management
Top c o m m uni c a t i o n a nd b u s i ne s s d e v e l o p m e nt professional w it h 17+ years’ experience in management, marketing, corporate and relational communications acquired while working very closely with the Public (three tiers of government) and private sectors. Polished communicator with outstanding command of written and verbal communication skills to drive business expansion through initiatives that deliver market penetration and influence. Significant ability to develop, coordinate and execute marketing communication plans through digital and social media. Proven leader, ambitious, and intensely focused on bottom-line results.
Areas of Expertise
Business Development and Organization Administration | Public Relations | Account Management | Consulting and Negotiation | Strategic planning and Implementation | Customer Service, Retention and Satisfaction| Brand Management |Team Leadership| Social Media Development |Marketing Communication| Project Management
◆ Driven, self-motivated, highly energized, and recognized for the ability to translate corporate vision and mission into strategies that meet organizational targets and contribute to profitability, process
customer satisfaction and service delivery.
◆ Build b r oa de r a nd d ee p er re la t io n s h ip s wi t h multiple stakeholders across various businesses, functions, and regions; networking externally and openly promote a winning attitude and foster transparent accountability. Capable in developing and negotiating new business opportunities; negotiating, structuring, facilitating and managing JV transactions; problem solving, and operating various businesses.
◆ Assist senior leadership teams in making sound, innovative decisions based on facts and business/industry knowledge gained through proactive research, networking and experience; deliver value by providing sound judgment and rational recommendations around what works in complex organizations.
◆ Technical proficiency with PCs and Microsoft Windows operating systems and applications including Excel, Word, Publisher and PowerPoint; able to navigate and research the Internet and handle all e-mails in a timely and thoughtful manner.
? CREATIVE COMMUNICATIONS INC.Owerri, Nigeria Sept 2003- Oct 2013
Director, Communications & Business development.
Outstanding performance in customer service, accounts relationship management and identified opportunities, and made recommendations for a client’s business involved in construction, power, telecommunications, water engineering, oil and gas. Evaluated business functions including Marketing, Operations and Administration, focusing on uncovering deficiencies and/or problems.
§ Promote the company brand to key buyers, ensuring their knowledge is current and appropriate.
§ Replying to all customer enquiries in a timely and accurate manner.
§ Completing all documentation and administrative records, fully and accurately.
§ Managed communication budgets and perform other essential tasks as required.
§ Corporate communication development; Expand public relations and secure sufficient financial resources
for future development.
§ Provide market feedback to the company’s leadership regarding competitive offerings.
§ Responsible for the overall management of all strategic and operational marketing and customer
§ Planning/coordinating the implementation of business plans and the penetration of new markets.
§ Successfully mastered a very sharp learning curve in a short period of time, achieving the highest sales
closing ratio of all training participants.
§ Proactively evaluated competitive activity and business operations and determined recommendations to restructure the organization and to improve the company brand.
§ Expanding customer base while maintaining excellent client rapport despite intense market competition.